For digital delivery of goods, you can expect to receive your order within 24 hours, while physical goods will be dispatched within 48 hours.

Our return policy encompasses a 7-day refund period for physical products. In the case of digital delivery goods, such as product keys, please note that refunds will not be available following the delivery of the product key.

You can contact us through any of our support channel to change your shipping address. once the product is shipping you can’t change the shipping address. please contact us before the dispatching your product.

You can track the Order from your My Account Section and we also send all the updates regarding your order to your registered E-Mail ID from time to time.

You can Contact Us by visiting the Contact Us page in our website, and you can also write an E-Mail to support@msredeem.com. one of our team mate will reply you within 48 working hours.

Write an Support E-Mail to support@msredeem.com by Mentioning the Subject: as Change in Shipping Address for the Order Number : [Your Order Number]. and please mention your updated shipping address in it.

Please Note: If we already shippid your product then you can’t change this.

You can check this in the checkout page. the countries which are visable in the checkout page we will shipp to those countries only.

If the order contains multiple items we will ship them in a single package. so you can get all the items in same day. If the Ordered Item is larger one then we will ship each item seperately.